// every question, one page

Frequently asked

Pricing, the blueprint, the Coach, your data. If you've got a question we haven't answered, email support@moneysmith.one — most replies inside one business day.

// Pricing & billing

Is the blueprint PDF really free?
Yes. The Money Compass blueprint PDF is generated from your quiz answers and delivered for free with no credit card required. The paid tiers (Spark / Compass / Atlas) unlock the AI Wealth Coach and ongoing guidance — the PDF is yours either way.
Can I cancel anytime?
Yes. Every paid plan (monthly, quarterly, or annual) can be cancelled from your dashboard or via the Stripe customer portal. You keep access until the end of the period you've already paid for, and we don't ask why.
Do you offer a refund?
Yes — every paid plan is covered by a 7-day money-back guarantee. Email support@moneysmith.one within 7 days of the charge and we'll refund you in full. See the full refund policy at /refund.
Why is quarterly billing the default?
Quarterly hits the conversion sweet spot — manageable commitment vs annual, less churn vs monthly. We pass the savings on (~12% off equivalent monthly). Switch to monthly or annual at checkout if you prefer.
Do you offer annual billing?
Yes. The annual toggle is live on every tier — Spark, Compass, and Atlas — at roughly 20% off the monthly equivalent. Switch between monthly, quarterly, and annual on the pricing section before checkout, or upgrade anytime via the Stripe customer portal.
What's the difference between Spark, Compass, and Atlas?
Spark is the entry tier: blueprint + always-on AI wealth chat. Compass adds the full Signal Map, weekly accountability check-ins, and spending pattern reviews. Atlas adds monthly 1-on-1 Loom feedback from the founder + custom asset allocation review. See /pricing for the full comparison grid.
What payment methods do you accept?
All major credit and debit cards via Stripe. Stripe is PCI-DSS Level 1 — your card details never touch our servers.

// The blueprint

What's actually in the blueprint PDF?
A 6-section custom plan: your money snapshot, signal map (priorities), the 30-day action sequence, what to do this week, longer-term framework, and a summary one-pager. It's tailored to the answers you give in the quiz — same logic the AI Coach uses, just frozen to a printable artifact.
How long does generation take?
About 90 seconds end-to-end. The quiz is 3-5 minutes. The PDF emails you immediately and lands in your dashboard.
Can I regenerate it later?
Yes. Re-run the quiz any time and a new blueprint is generated. Your old blueprints stay in your dashboard so you can compare.
What format is it in?
PDF. Designed to print clean (8.5×11), with a table of contents, named sections, and gold-accented typography. Looks at home on a fridge, in a journal, or in your team's drive.
What data do you collect to generate it?
Quiz answers (financial situation, goals, mindset, industry of choice), name, and email. We don't ask for bank details, social security, or income docs — the blueprint is directional, not a tax return.
Do you support couples or household plans?
Yes. The quiz handles joint inputs — partner status, shared goals, household income range — and the blueprint reflects them. The plan is generated for the household, so one purchase covers the household. Two separate Coach accounts for two separate working blueprints is also fine; email support@moneysmith.one and we'll set it up.
Can I use MoneySmith if I'm not US-based?
Yes. The blueprint is personalized — not jurisdiction-specific — so the framework, prioritization, and 30-day actions translate cleanly across countries. Where regional specifics matter (tax-advantaged accounts, retirement vehicles, regulators), the plan flags the category and recommends checking your local equivalent. Pricing is in USD, charged via Stripe in your local currency.

// The AI Wealth Coach

Which tier unlocks the Coach?
All three paid tiers (Spark / Compass / Atlas) unlock the Coach. Spark is the most affordable entry point. Compass adds proactive nudges + spending reviews. Atlas adds direct founder feedback.
What does the Coach actually do?
Answers questions about your blueprint, helps you decide between real money trade-offs (e.g. should I pay down debt or invest), nudges you on the actions in your 30-day sequence, and reframes plans as your situation changes.
Can I export Coach conversations?
Yes. Each conversation has a copy-as-text and download-as-markdown option. Useful for journaling, sharing with an advisor, or feeding into your own systems.
What model powers it?
Anthropic's Claude. We use the most capable models for guidance-heavy work and faster models for casual chat. Quality stays consistent, cost scales sensibly.
Is it a financial advisor?
No. The Coach is a planning aide. We're not licensed financial advisors and we don't give regulated financial advice. For decisions that need a fiduciary (retirement plan, estate planning, complex tax), see a CFP. The Coach helps you get organized for those conversations.

// Account & data

How do I delete my data?
Email support@moneysmith.one with the subject line "Delete my data". We delete your account, blueprint(s), Coach history, and email subscription within 7 business days, and confirm in writing.
Are you GDPR compliant?
Yes. Right to access, rectify, erase, and port. Email support@moneysmith.one and we'll process within 30 days (the GDPR statutory window).
Do you sell my data?
No. We don't sell user data, ever. Your quiz answers are used to generate your blueprint and inform the Coach — that's it.
What's your privacy policy?
See /privacy-policy for the full version. Short version: we collect what we need to run MoneySmith, store it in Supabase + Stripe, and never share with third parties beyond those processors.
How do I contact support?
Email support@moneysmith.one. Most requests answered within 1 business day. For paid plans, we prioritize your tier (Atlas first, then Compass, then Spark).

// not sure which tier?

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MoneySmith.one

All strategy documents are delivered as PDF files to the email address provided during checkout. Download links expire after 7 days.

Contact: support@moneysmith.one

Each strategy document is generated from your intake form answers by an AI system. Output varies based on your inputs. Results depend on individual circumstances, effort, and market conditions.

MoneySmith.one provides educational strategy documents only. Nothing contained herein constitutes financial advice, investment advice, or a guarantee of income or results. Please consult with a qualified professional before making financial decisions.

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